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1) Do not input personal information for anyone other than the patient who is sending documents or requesting an appointment. (i.e. yourself or a dependent)
2) Do not submit information or request an appointment for multiple family members at one time. Instead, you should submit one complete form for each patient individually to avoid confusion regarding the request or information. (ex: Submit the form 3 times for 3 children needing an appointment, each with child specific information such as health card #, legal name, and date of birth, as well as pictures or descriptions relating to that individual case).
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